Frequent Asked Questions
2 minors per room. Our staff will never stay in the same room with minors, adults always have their own room and are adjacent to the rooms of all participants. Participants of the same age and gender are accommodated.
In hotels of excellent quality, which allow all participants to be in a healthy, comfortable and safe environment.
Meals are included in all trips, except in some visits such as theme parks or places to visit where it is not possible to coordinate meals, in which case the participant can buy his/her meal within the venue being visited. It is recommended to ask one of our Advisors about the meals that are included in the trip of your choice.
No, since it is an academic trip in which only minors and chaperones participate. In addition, the trip serves for the development and emotional growth of the minor, allowing them to reinforce her self-esteem, security and confidence.
No. All payments have to be processed through wired transfers to Bank of America or via PayPal through our digital payment platform.
A recommended amount would be $150 USD per week but there is no cap, and it will depend on each family budget.
Preferably NO. If parents decide that the minors can bring a phone, it would be under their own responsibility, since the company will not be responsible for any possible damage, loss or theft.
Yes. All our Staff will be taking pictures of the different activities and later at night or during the next morning they will be sharing photos by private chat or through our platform.
You will be able to contact us via WhatsApp at all times, as well we will provide hotel phone number, as well as the room number in which the minor is located, so you will be able to call them at night. You will be informed via WhatsApp as soon as your child arrives to their room.
The price of the Program does not include airfares, since it is optional service. You will be able to request this service through the Agency. If you need to include flights, it will be necessary to contact one of our Advisors.
No. The participant must have an International´s coverage Medical Insurance at the time of travel. In case of not having it, there are some options that can be offered for the duration of the trip, where one of our Advisors could provide you with some alternatives depending on your budget.
The client will be able to request a payment invoice issued by the American company that will be providing the service.